Terms & Policies

Welcome to Vonnit's Terms of Use. These terms form a legal agreement between you and Vonnit Limited, doing business as "Vonnit."

By accessing or using our website, including related websites that we own and manage, and by utilizing our products and services, you agree to follow these Terms.

Vonnit operates as an e-commerce platform that includes a website and mobile application, together with supporting IT, logistics and payment infrastructure to enable the purchase and sale of consumer products and services within specified territories.

These Terms govern your interactions with our marketplace. By using our Websites or Services, you agree to comply with all applicable conditions.

Your continued use of our Websites or Services also means that you accept and agree to our Privacy Policy, Acceptable Use Policy and, where relevant, our Merchant Terms of Service.

In this agreement, "you" and "your" refer to the individual or business accessing the Services, including any affiliated entities. References to "we," "us" and "our" mean Vonnit, along with any successors, partners or affiliated entities where applicable.

To ensure a safe and trusted environment for all users, you agree to the following:

• Do not list or sell counterfeit, illegal or restricted items.
• Do not misrepresent products or services offered.
• Do not harass, defraud or abuse other users, including sellers or customers.
• Do not attempt to bypass Vonnit's platform or payment system.
• Do not use the platform to distribute spam, malware or deceptive content.

Vonnit is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use and protect your information when you use our platform.

Data Collection

We collect information such as your name, email, contact details, transaction data, device information and other identifiers when you sign up or interact with our platform.

Use of Information

Your information is used to facilitate transactions, provide support, enhance user experience, personalize services, detect fraud and comply with legal obligations.

Data Sharing

We may share your data with trusted third-party partners who help us operate our platform, such as payment processors and logistics providers, only to the extent necessary to deliver our services.

Your Rights

You have the right to access, modify or delete your personal information. You may also opt out of promotional communications at any time.

By using Vonnit, you consent to the practices described in this Privacy Policy. We may update this policy periodically, and your continued use of the platform means you accept the changes.

This policy describes how Vonnit collects and handles merchant data when you register as a Vendor on our platform.

Data We Collect

• Business name, registration documents and contact details.
• Bank account and payment information for fund disbursements.
• Store activity such as product uploads, order history, customer interactions and analytics.

Purpose of Collection

Merchant data is used to create your e-store, manage orders, resolve disputes, process payouts, ensure platform compliance and improve our services.

Data Confidentiality

Your business information is stored securely. We do not sell or rent merchant data. Limited information may be visible to customers, such as store name and return policy.

Third-Party Sharing

Only authorized partners, such as logistics and payment providers, may access limited data to fulfill their roles.

Vonnit respects and protects the privacy of all customers who shop on our platform.

What We Collect

• Personal details such as name, email, phone number and address.
• Order history and transaction records.
• Payment details processed securely through third-party gateways.
• Usage data such as pages visited, searches made and device or browser information.

How We Use It

Customer data is used to process orders, deliver products, communicate about purchases, provide support and personalize your shopping experience.

Data Protection

Sensitive customer data is protected using appropriate security measures. We do not store raw card details and do not share customer data without consent, except where necessary for order fulfillment or required by law.

Your Control

You can view, update or delete your information by accessing your account settings. You can also unsubscribe from marketing communications at any time.

These Affiliate Terms & Conditions govern your participation in the Vonnit Affiliate Program. By registering as an affiliate, you agree to comply with the following terms.

Eligibility

You must be at least 18 years old and provide accurate contact information to be eligible for the program.

Referral Code Usage

You will be assigned a unique referral code upon successful registration. This code must be shared responsibly and should not be used for spam or deceptive promotion.

Commissions

You are eligible to earn commissions when new vendors sign up and meet the requirements threshold set by Vonnit. Commission amounts and thresholds are subject to change.

Payment

Commission payouts are processed monthly. You must request payment through the official Vonnit affiliate communication channel.

Termination

Vonnit reserves the right to suspend or terminate your participation in the program for violation of these terms or misuse of the referral system.

Communication

All inquiries and commission requests must be directed through the official Vonnit affiliate communication channel.

Referred Vendor Requirements

• Vendors you refer must provide a valid business registration certificate.
• They must list at least 10 products on their store.
• Proper verification will be conducted to ensure referred vendors have a real and legitimate business.
• All other requirements for commission eligibility and payment will be communicated through the official affiliate channel.